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Noticeboard

Important Notice

The drop in Contraception and Sexual Health (CASH) clinic will not be running from Monday 18th September - Friday 22nd September due to freshers' week. We apologise for any inconvenience caused. Thank you.


The Flu Vaccine Is Now In Stock!

If you are aged 65 or over, pregnant or have a long-term health condition then you are eligible for the flu vaccine. Appointments are available please speak to reception. If you do not wish to have the vaccine please inform us so we can update our records accordingly. Thank you. 


Have You Had Your Meningitis ACWY Vaccine Before Coming To University?

YES - If the answer is YES brilliant, the vaccine will protect you against some of the most common causes of bacterial meningitis in the UK. (You still need to register with us as you never know when you might need us). 

NO - If the answer is NO, you need to get it NOW! Please come to the health centre to register and if you are under the age of 25 ask for your Meningitis ACWY vaccine. 

Make sure you know the signs and symptoms of Meningitis and Septicaemia as vaccines don't protect you against all types! For more information visit: https://www.meningitisnow.org/


stockxpertcom_id20808191_size0Comments & Complaints

If you have a comment or complaint about the care we offer please let us know. We want to improve services and are willing to change for the better.

Any comments or complaints are to be addressed to the Practice Manager in the first instance,(Rita Taylor Patient Experience Manager or email Rita.Taylor@GP-B85062.nhs.uk) and we will try to deal swiftly with any problems that occur, using our Practice Complaints Procedure.

Any compliments will be gratefully received.

Complaints Leaflet


The Health Service Ombudsman

The Health Service Ombudsman has published a booklet that describes the ‘six principles for remedy’ in relation to complaints handling and involves:

  1. Getting it right
  2. Being customer focused
  3. Being open and accountable
  4. Acting fairly and proportionately
  5. Putting things right
  6. Seeking continuous improvements

If you remain unhappy after everything has been done to try to resolve your concern or complaint you have the right to approach the Ombudsman.
Tel: 0345 015 4033
Email: phso.enquiries@ombudsman.org.uk
Write: Millbank Tower, Millbank, London SW1P 4QP.

You may also approach PALS for help or advice;

For questions, complaints about a GP surgery – you can speak to NHS England on 03003 112233 or Email: england.contactus@nhs.net in case of a complaint

For questions, comments or complaints about either HRI or CRH – patients should call the CHFT PALS line on: 0800 013 0018 or email: mpatientadvice@cht.nhs.uk

For questions, comments or complaints about an Individual Funding Request or the commissioning of a health service patients can call Greater Huddersfield CCG on: 01484 464222 or email contactus@greaterhuddersfieldccg.nhs.uk

 
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