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Noticeboard

On Thursday 20th September during Fresher's Week we are holding a flu drop-in clinic.  We will not be holding normal clinics on this evening.

Please note the clinic is only for patients between 18 & 64 years of age who are at risk, due to an existing medical condition.  The flu drop-in clinic will be running from 5.30 - 8pm.  No appointment is necessary.

Help Is Only A Call Away ...

999 and A&E Departments are for life threatening emergencies. For everything else call 111 for free, 24/7. Trained staff can give you immediate health advice and direct you to the right care in your area. Choose well and help ease the pressure on NHS services this winter!

Have You Had Your Meningitis ACWY Vaccine Before Coming To University?

YES - If the answer is YES brilliant, the vaccine will protect you against some of the most common causes of bacterial meningitis in the UK. (You still need to register with us as you never know when you might need us). 

NO - If the answer is NO, you need to get it NOW! Please come to the health centre to register and if you are under the age of 25 ask for your Meningitis ACWY vaccine. 

Make sure you know the signs and symptoms of Meningitis and Septicaemia as vaccines don't protect you against all types! For more information visit: https://www.meningitisnow.org/

Accessible Information Standard

The Accessible Information Standard aims to ensure that patients who have a disability, impairment or sensory loss have access to information they can understand and the communication support they may need. The Standard applies to service providers across the NHS and adult social care system. As organisations that provide NHS services, GP practices are required by law to follow the Standard under Section 250 of the Health and Social Care Act 2012.

Key requirements

There are five key requirements of the Standard and as a Practice we will;

 1. We will ask patients and carers if they have any information or communication needs, and find out how to meet their needs. 

2. Record those needs in a set way.

3. Highlight or flag the patient’s medical records, so it is clear that they have information or communication needs, and clearly explain how those needs should be met.

4. Share information about a person’s needs with other NHS and adult social care providers, when we have consent or permission to do so. 

5. Make sure that people receive information in an accessible way and communication support if they need it wherever we possibly can do.

Information leaflets for patients including easy read can be viewed below:

Accessible information for patients - easy read

Accessible information link to UK sign language:

https://www.youtube.com/watch?v=_1k8CM2Q93k&index=6&list=PL6IQwMACXkj3sElEvpYfKTFq46bNKQDNY

Accessible information audio link: 

https://www.england.nhs.uk/wp-content/uploads/2015/07/mak-hlth-socl-care-accessbl.mp3

Please complete our patient communication needs form detailing your communication requirements. Once completed please hand the form to any of our reception team. Alternatively, you can collect a form when you are next in the surgery. 


GP2GP - Transferring Your Electronic Health Record

Your GP Practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP. Click here for more information.


Blood & Organ Donation Register

If you would like to register for the blood and organ donation register please visit the following website www.nhsbt.nhs.uk.


Accountable Named GP

Please note that all patients are allocated a named GP, upon registration, who is responsible for the patients’ overall care at the practice. Patients are able to contact the health centre if they wish to know who their named GP is. If they have a preference as to which GP it is, the health centre will try to make reasonable efforts to accommodate the request. 


Change Of Personal Details 

Have you recently changed your address? Have you changed your telephone number? 

If so, please inform us immediately! Either by calling the health centre on 01484 430386 or by completing a contact details form (which can be found on the bottom of the homepage). 

Please ensure that this information is kept up-to date as we may need to contact you urgently


New Data Privacy Law

A new data privacy law (GDPR) will be introduced in the UK in May 2018. As a result, the Business Services Authority has published a new privacy notice to make it easier for you to find out how they use and protect your prescription information.

Please click on the link below for further information.

https://www.nhsbsa.nhs.uk/sites/default/files/2018-03/GDPR%20Poster%20A4%20%28V0.2%29%2003.2018.pdf

 
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